Zynomi Engagement Model
A structured, five-phase approach to implementing Zynomi (Clinical Trial Data Platform) and SubLink (Subject Engagement App) — from discovery to scale.
Discovery & Solution Design
Deep-dive into study design, systems, and compliance to architect your ideal implementation.
Technical Blueprint & Commercial Proposal
What We'll Accomplish
Workflow interviews (CRA, PI, Data Manager, IT)
System landscape review (EDC, CTMS, ePRO, BI)
Compliance mapping (21 CFR Part 11, GDPR, HIPAA)
Solution blueprint & implementation roadmap
Choose Your Success Tier
Ongoing support tailored to your operational needs
Standard
Included
Essential support for getting started
- Business hours support
- Ticketing system
- Product updates
- Knowledge base access
Premium
Custom
Advanced support with dedicated success management
- 16×5 regional support
- Named success manager
- Release validation & testing
- Priority response times
- Quarterly business reviews
- Custom training sessions
Enterprise
Custom
White-glove support for mission-critical deployments
- 24×7 global support coverage
- Dedicated technical engineer
- Custom SLA agreements
- Roadmap co-planning sessions
- On-site support available
- Emergency hotline access
Ready to Transform Your Clinical Data Operations?
Let's map your requirements to Zynomi + SubLink and build your implementation roadmap.